Privacy Policy

Last Updated: [2025]

This Privacy Policy describes how Ascend Peptides USA (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://ascendpeptidesusa.com (the “Site”).

By using this Site, you consent to the terms of this Privacy Policy.

Who We Are

Ascend Peptides USA is a U.S.-based research supply company providing high-purity peptides for laboratory research purposes only.
Our website address is: https://ascendpeptidesusa.com

For questions regarding this Privacy Policy, please contact:
📧 support@ascendpeptidesusa.com

Information We Collect

We collect information that you voluntarily provide and information automatically collected by our systems:

A. Information You Provide

Name, email address, and shipping information
Payment details (processed securely through third-party processors)
Messages or inquiries sent through contact forms
Email sign-ups or newsletter submissions

Automatically Collected Information

When you visit our Site, we may collect:

IP address and browser type
Device information
Pages viewed, time on site, and referring URLs
Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders
To send order confirmations, updates, and receipts
To respond to customer service requests
To improve our website and customer experience
To comply with legal or regulatory obligations
To send occasional promotional or informational emails (if you opt in)

We do not sell or rent your personal data to any third parties.

Cookies and Tracking

Our Site uses cookies to:

Remember your preferences and shopping cart contents
Maintain session data during checkout
Analyze traffic and site usage for improvements

You can disable cookies in your browser settings, though certain features may not function properly.

Embedded Content and Third-Party Links

Articles or pages on this Site may include embedded content (e.g., videos, images, or external links). Embedded content behaves as if you visited the other website directly.
We are not responsible for the privacy practices or content of third-party websites.

Payment Processing

All payments are processed through secure third-party gateways (such as Limitless Payment Solutions, NMI, or similar).
We do not store or have access to your full credit card details.
Payment processors may collect and store your data in accordance with their own privacy policies.

Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Maintain business and legal records
Comply with tax or regulatory requirements

If you leave a comment (where applicable), the comment and its metadata are retained indefinitely.

Your Rights

Depending on your jurisdiction, you may request:

Access to the personal data we hold about you
Correction or deletion of your information
Withdrawal of consent for marketing emails

Requests can be submitted to support@ascendpeptidesusa.com.
We may require verification before fulfilling such requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We share personal data only with:

Trusted service providers (shipping carriers, email providers, payment processors)
Legal authorities if required by law or to protect our rights

These parties are given only the data necessary to perform their functions.

Children’s Privacy

Our Site is not intended for individuals under the age of 21.
We do not knowingly collect data from minors.
If we discover we have unintentionally collected data from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be reflected on this page with an updated “Last Updated” date.
We encourage you to review this Policy regularly.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:
📧 support@ascendpeptidesusa.com
🕒 Monday–Friday, 10 AM – 6 PM (EST)